Refund policy
Returns and Refund Policy
Thank you for shopping with us! We want you to love your purchase, but if for any reason you're not fully satisfied, we're here to help.
Return and Refund Eligibility
- Return Request Period: Returns or refunds must be requested within 7 days of the original purchase date.
- Condition: To be eligible for a return or refund, items must be in their original, unworn condition with tags attached.
Return Process
1. Initiate Return: Contact our customer service team within 7 days of purchase to initiate your return. We will provide you with return instructions and a return authorization.
2. Return Shipping: Once authorised, ship the item back to us at your expense. Please ensure secure packaging to avoid any damage in transit.
Refund and Replacement
- Replacement: We will do our best to find you a replacement shirt if available in our inventory.
- Refund: If a suitable replacement cannot be provided, we will process a refund to your original payment method.
*Note: Refunds will be issued once we receive and inspect the returned item.*
Thank you for choosing us! Please reach out to our customer service team with any questions at fiveguysfc@gmail.com.
Thanks!